How Workforce Analytics Empower AI to Transform Processes, Unlock Innovation, and Propel Business Success In today’s fast-paced business landscape, leaders often find themselves surprised by the friction their teams face on a day-to-day basis. For example, a customer service representative may be juggling five systems to resolve a single issue, while a financial analyst resorts to creating homemade spreadsheets due to the inadequacies of official tools. Each extra click, context switch, and workaround adds to inefficiencies, eroding both productivity and growth over time. While businesses have made significant investments in people and technology, one critical element remains underexplored: process. The … Continue reading From Data to Action: Leveraging Workforce Intelligence to Drive AI Strategy and Boost Organizational Efficiency